Cookie Policy
The Mather Group Limited t/a Lluminate — version 1, October 2026
1. About this policy
This policy explains how The Mather Group Limited, trading as Lluminate (“we”, “us”), uses cookies and similar technologies on lluminate.co and on the platforms we operate: Cohorts (cohorts.io), NEU Action (neuaction.io), Inlist (inlist.io) and Dashbuilder (dashbuilder.io and its customer sites). It should be read alongside our Privacy Policy.
2. What cookies are
Cookies are small text files that a website stores on your device. Some are needed for a site to work. Others help us understand how a site is used, or measure advertising. Similar technologies, such as local storage, work in the same way, and this policy covers them too.
3. Strictly necessary cookies (all sites)
These cookies keep our sites secure and let you sign in. They do not require your consent and cannot be switched off.
| Cookie | Set by | Purpose | Duration |
|---|---|---|---|
| Session cookie (e.g. cohorts_session) | Us | Keeps you signed in and your session secure | 2 hours of inactivity |
| XSRF-TOKEN | Us | Protects forms against cross-site request forgery | 2 hours of inactivity |
| __cf_bm, _cfuvid | Cloudflare | Distinguish people from automated traffic and protect our sites against attack | 30 minutes; session |
| cf_clearance | Cloudflare | Records that you have passed a security check, where one is shown | Up to 30 minutes |
| __stripe_mid, __stripe_sid | Stripe | Fraud prevention on payment pages, where an organisation has enabled payments | 1 year; 30 minutes |
4. Analytics cookies (NEU Action and Inlist)
With your consent, we use Google Analytics to understand how these sites are used so that we can improve them.
| Cookie | Set by | Purpose | Duration |
|---|---|---|---|
| _ga | Distinguishes visitors | 2 years | |
| _ga_* | Maintains session state | 2 years |
5. Advertising cookies (lluminate.co)
With your consent, we use Google Ads conversion tracking to measure whether our advertising leads to enquiries.
| Cookie / storage | Set by | Purpose | Duration |
|---|---|---|---|
| _gcl_au | Measures advertising conversions | 90 days | |
| _gcl_ls (local storage) | Stores conversion information | Until cleared |
Google acts as an independent controller for some of this data and may process it in the United States. Our Privacy Policy explains how international transfers are protected.
6. Embedded content
lluminate.co and cohorts.io include a Calendly booking widget. If you open it, Calendly may set its own cookies, which are governed by Calendly’s cookie policy.
7. Cohorts
Cohorts uses only strictly necessary cookies. We measure how Cohorts is used with Plausible Analytics, which is hosted in the EU, does not use cookies, does not identify you and produces only aggregate statistics.
8. Managing your choices
You can accept or reject analytics and advertising cookies using the cookie banner, and change your choice at any time through the cookie settings link on each site. On this site you can now. You can also block or delete cookies in your browser settings, but blocking strictly necessary cookies will stop you signing in. Guidance is available at ico.org.uk.
9. Changes to this policy
If we introduce any cookie that is not strictly necessary, we will update this policy and ask for your consent before setting it.
10. Contact
Questions about this policy can be sent to our Data Protection Officer at dataprotection@lluminate.co, or by post to Data Protection Officer, The Mather Group Limited, 312 Zellig, Gibb Street, Birmingham B9 4AU.